Hello John,

Thank you for your great feedback! We're delighted to hear that you found everything very clean and that our team was helpful during your stay. It’s also wonderful to see that you would highly recommend us!

We note your comment about the room size and the access to the hotel, and we appreciate your input. We are always looking for ways to improve, and your feedback helps us do just that.

We hope to welcome you again soon!

Best regards,

Reception - J

Hello David,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a positive experience and that our reception team, comfortable room, and fast Wi-Fi met your expectations. It’s fantastic to know you would recommend us so highly!

We appreciate your suggestion about having a kettle in the room for a nighttime drink. It's a great idea, and we will definitely consider it for future improvements.

We hope to welcome you back soon—perhaps with more time to enjoy your stay!

Best regards,

Reception - J

Dear David,

Thank you very much for taking the time to complete our questionnaire and share your feedback. We are delighted to see that you enjoyed the welcome from our receptionists, as well as the bathroom, breakfast, and...

We sincerely apologize for the absence of a kettle in your room. We understand how pleasant it is to be able to prepare a coffee or a cup of tea in the privacy of your room. Your feedback is very valuable, and we will take it into account to improve our...

We hope to have the pleasure of welcoming you again and making your stay even better.

Best regards,

Reception - J

Dear Mr. Review,

Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations. Your concerns regarding safety in the car park are very important to us, and we will look into this matter to ensure our guests feel secure at all times.

We also regret that the room did not provide the comfort you expected and that the bathroom had an unpleasant smell. Your comments regarding the dinner options and pricing will be reviewed with our team to help us improve our offerings.

We appreciate your positive remarks about our friendly staff and easy check-in process, and we hope to have the opportunity to provide you with a better experience in the future.

Sincerely,
La Réception - J

Dear Guest,

Thank you for your kind feedback! We are thrilled to hear that you found our hotel perfect for a stopover. It's wonderful to know that you received a lovely greeting from our reception team and that you were satisfied with the cleanliness of your room and bathroom.

We appreciate your positive remarks about the accessibility of the hotel and the Wi-Fi connection as well. Your feedback motivates us to continue providing excellent service to our guests.

We hope to welcome you back on your next trip!

Sincerely,
La Réception - J

Cher Wright,

Nous vous remercions d'avoir pris le temps de laisser un commentaire sur votre récent séjour dans notre hôtel.
Nous sommes heureux d'apprendre que vous avez été globalement satisfait de votre expérience.

Notre hôtel n'étant pas équipé de l'air conditionné , et depuis ces dernières années nous connaissons des épisodes de canicules particulièrement chaudes, vos commentaires sont importants pour nous et nous apprécions votre suggestion concernant la climatisation pour améliorer

Notre équipe s'efforce d'offrir un séjour confortable et agréable à tous nos clients et nous tiendrons compte de vos commentaires pour apporter des améliorations à l'avenir.

Nous vous remercions à nouveau d'avoir choisi notre hôtel.

Dear Sara Wallace,

Thank you for taking the time to share your comments with us. We are pleased to hear that, overall, our hotel and receptionists met your expectations.

However, we apologize for the inconvenience caused by our limited catering services, our restaurant closing every year from August 05 to August 18, as well as the location of our hotel which is indeed in a very safe commercial area, to allow a guaranteed calm to our guests, unlike the city center.

We strive to offer our guests a comfortable and safe stay, and will take your feedback into account to make improvements in the future.

We look forward to welcoming you again in the future.

Sincerely,
The management

Dear Guest,

We are delighted that you found our reception staff very helpful and welcoming. We strive to provide the best local recommendations to enhance your stay, and we thank you for this positive feedback.

We are sincerely sorry to hear that your room did not meet your expectations. We understand the importance of good comfort, especially before a long journey.

We apologize for the inadequate cleanliness of the bathroom. This is not the standard we aim for, and we will immediately raise awareness with our cleaning team to prevent such issues in the future. A more rigorous follow-up will be put in place to ensure impeccable cleanliness.

Thank you once again for your constructive feedback, and we hope to have the opportunity to provide you with a much better experience during your next stay.

Sincerely,
The Reception

Dear Mrs Jo,

Thank you for sharing your feedback regarding your recent stay at BRIT Hotel. We appreciate your kind words about our staff member's hospitality and English skills.

We are truly sorry to hear about the concerns you had regarding the hotel's location and security. Your safety and peace of mind are our top priorities, and we deeply regret that you felt uncomfortable due to the non-lockable windows and the broken gate. We understand how this would have been unsettling, and we are taking immediate steps to address these issues to ensure our guests' safety and security.

We also apologize for the inconvenience caused by the weak WiFi signal in your room. We will investigate this matter to improve the connectivity for future guests.

Thank you once again for bringing these issues to our attention. Your feedback is invaluable in helping us improve our services. We hope to have the opportunity to provide you with a more secure and comfortable stay in the future.

Best regards,
The Brithotel.

Dear Guest,

Thank you for taking the time to share your thoughts on your stay. We are pleased to hear that you found your experience to be generally satisfactory.

We are sorry to learn that you felt somewhat isolated by being located in the other building. We strive to ensure that all our guests feel welcomed and comfortable, regardless of the room's location.

Regarding the parking spaces, we have 80 spots available on our premises. We do our best to manage this space effectively, but we understand that availability can vary during peak times. If you experienced difficulty finding a spot, we apologize for the inconvenience.

Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with an even better experience.

Best regards,
The Reception

Dear Guest,

Thank you for taking the time to share your impressions of your stay. We are pleased that you found our hotel convenient for your trip to Italy and appreciated the helpfulness of our reception staff as well as the easy access from the motorway.

We are sorry to hear that the evening meal did not meet your expectations and that you were disturbed by insects due to the lack of air conditioning in the room. We understand how uncomfortable this can be and apologize for the inconvenience. Your feedback is valuable and will help us improve our service.

We have noted your comment regarding the need for air conditioning in the rooms and will work on solutions to offer better comfort to our guests. We will also review the quality of our dining options to better meet your expectations.

Thank you again for your constructive feedback. We hope to have the opportunity to welcome you again and make your next stay more pleasant.

Best regards,
The Reception

Dear Guest,

Thank you for taking the time to share your feedback about your stay. We are delighted to hear that you found our reception satisfactory.

We are sorry to learn that the noisy party from the neighbors disturbed your night, especially with children trying to sleep. We understand how unpleasant this can be and apologize for the inconvenience. In the future, please feel free to inform us immediately of any noise issues so we can address them promptly.

Regarding the room, we have noted your comments about the pull-out double bed and its placement. Your feedback is valuable in helping us improve the comfort of our rooms.

Thank you for your constructive comments, and we hope to have the opportunity to welcome you back for a more pleasant experience.

Sincerely,
The Reception