Hotelier's response :
Dear Terry,

Thank you very much for your kind feedback and for taking the time to share your experience.

We’re delighted to hear that you enjoyed your stay, especially the convenience of our Bistro after a long drive — we’re glad it made your visit more comfortable.

We also truly appreciate your comments about our friendly team, the cleanliness of the rooms, and the facilities for your dogs. It’s always a pleasure to welcome guests travelling with their four-legged companions!

We hope to have the pleasure of welcoming you back again soon.

Kind regards,
Hilal
Reception
Brit Hotel Reims La Neuvillette

Hotelier's response :
Hello Gregoire,

Thank you for your positive feedback. We’re delighted that you appreciated our location near the motorway and Reims, as well as the comfort suitable for business stays.

We hope to have the pleasure of welcoming you again during your next trip to the area.

Best regards,
The Brit Hotel Reims La Neuvillette Team

Hotelier's response :
Monsieur Grulke bonjour,

Un grand merci pour votre retour particulièrement élogieux et détaillé. Nous sommes ravis d’apprendre que votre séjour a été mémorable et que vous avez apprécié le dîner ainsi que la présentation des plats. C’est une belle récompense pour toute notre équipe.

Nous sommes également très heureux que la chambre et la salle de bains aient été à la hauteur de vos attentes. Merci pour votre suggestion concernant des rideaux plus épais pour davantage d’intimité : nous l’avons bien notée et l’étudierons avec attention dans le cadre de nos améliorations.

Votre excellente évaluation dans toutes les catégories nous touche beaucoup et nous motive à poursuivre nos efforts.

Nous espérons avoir le plaisir de vous accueillir à nouveau lors d’un prochain passage à Reims.

Bien cordialement,
L’équipe du Brit Hotel Reims La Neuvillette

Hotelier's response :
Dear David,

Thank you very much for sharing your feedback following your recent stay with us. We are delighted to read that you appreciated the cleanliness and quietness of your room, the quality of our breakfast buffet, as well as the warm welcome from our receptionist.

We also take good note of your remarks regarding the absence of tea/coffee facilities and an additional waste bin in the room. Your comments are very valuable to us, and we will share them with our management team as we continuously work on improving the comfort of our guests.

We truly hope to have the pleasure of welcoming you again on a future trip to Reims.

Kind regards,
The Brit Hotel Reims La Neuvillette Team

Hotelier's response :
Dear Mr. Baxter,

Thank you very much for your kind words and for taking the time to share your experience with us.

We are delighted to hear that you had a very pleasant stay, even if it was just for one night. It was a pleasure to welcome you and your family, and we hope to have the opportunity to see you again on a future visit to Reims.

If there’s anything we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.

Warm regards,
The Team at Brit Hotel Reims La Neuvillette