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  • Enjoy the comfort of our 2, 3 or 4 star hotels throughout France

The reviews

of our customers

Indice de
Satisfaction client
88 %
the 21/08/2020
Family - 50-59 years - Date of stay : 21/08/2020

Very pleasant! Lovely staff

100 %
From John, the 07/03/2020
Business - 50-59 years - Date of stay : 07/03/2020

Very good. The place and restaurant was clean and modern. Good parking, nice food, good wifi, comfortable bed.


Hotelier's responseHotelier's response :

Dear John,
Thank you for taking the time to write to us about your recent stay at the Brithotel.
We are very happy to hear that you enjoyed your stay with us .
Please come back soon .
Best regards,
The front desk.

80 %
From Dave, the 23/02/2020
Family - 40-49 years - Date of stay : 23/02/2020

The booking was nothing short of terrible and then your staff refused to take any responsibility.
We were travelling with small children (2 and 5 years) and despite calling before the free cancelation cutoff time to confirm the room, were not told of the change. The family room had been booked for 3 families and we then offered a cheaper room for the same fixed price. Your staff member knew there was a problem and then 'chose' not to say anything. She appeared to be under instruction to actively deceive customers.
After my request, she called her manager who was also not interested.
This was a manufactured situation to take advantage of people travelling with children and is disgusting.


Hotelier's responseHotelier's response :

Good afternoon dear guest,

We are sorry for the inconvenience, in fact we propose to you a room that is quote as a family room with one double bed and one convertible sofa for 2 poeple.
You said that you want separated beds for the two children so we propose to you a free extra crib for the two years old and you refused.
We found together the solution of having two rooms with each two sparated beds at the same price as a family room.
That day the rate displayed was at 75€ for one twin room. The price on the internet is a non-cancelable and non-refundable offer, it can't be compare.

We hope to see you again at our hotel.

Warm regard.
The front desk.

40 %
From Davis, the 17/01/2020

It was good stay,will stay again


Hotelier's responseHotelier's response :

Dear,

Thank you to choosing Brit hotel.

We are happy to read you passed a good stay with us.

We hope to see you again.

Best regards
Reception

100 %